- Oversee the daily store operations
- Achieve the sales target objectives
- Provide excellent customer service at all levels and maintain strong relationship and loyalty with customers
- Ensure all store activities live up to standards (garment presentation, sales activities, campaigns, stocks and follow-ups)
- Coordinate with staff and store manager for store displays
- Recruit, train and develop employees, and provide succession planning for everyone in your team
Retail Executive (FT/PT)
- Attend to customers' needs and enquires
- Direct and advise customers by suggesting and providing information on products.
- Document sale by creating or updating customer profile records.
- Undertake all administrative and cash register work necessary to commence or complete daily store operation.
- Monitor stock levels and perform regular stock checks.
- Contribute to team effort by accomplishing sales target.
- Carry out basic upkeeping of the display items
- Basic housekeeping and administrative duties
- To support the Marketing team in managing social media accounts
- Manage content updates and highlights to share
- Participate in brainstorming sessions to develop campaigns
- Creation of Marketing presentation documents and sales materials
- Using of photoshop/illustrator for any minor design work
- Other administrative and execution work in promotions, events and social media follow-up & collaterals
- Other ad-hoc duties assigned